Understand the big decisions ahead
Learn how retail leaders are thinking about growth, investment, store formats and changing consumer demand.
Retail is changing across markets, formats and generations of shoppers. Businesses are rethinking how they grow, where they invest, how they use technology and what customers expect from them. The decisions being made today will influence the next decade of retail.
Retail Leadership Summit (RLS) 2027, convened by the Retailers Association of India (RAI), brings together retail business leaders, industry specialists, technology partners and other stakeholders in Mumbai on 18 and 19 February. The summit creates space for informed discussion on growth, profitability, consumer behaviour, stores, digital commerce and the global developments shaping Indian retail.
Whether you are expanding a retail network, improving store operations, building an omnichannel business or exploring new technologies, RLS is an opportunity to hear different perspectives and meet people working through similar decisions.
Two days in Mumbai to think through where retail is heading, with the people shaping it.
Learn how retail leaders are thinking about growth, investment, store formats and changing consumer demand.
Discuss where AI, data, automation and connected commerce are helping retail businesses and where challenges remain.
Exchange perspectives with retailers, business leaders, service providers and other industry participants.
Examine relevant international developments and what they might mean in India.
Discover and discuss retail studies and insights from RAI and its research partners, where available.
The conversations we expect to shape RLS 2027.
The Retailers Association of India is an industry body representing the interests of retailers and supporting dialogue, knowledge-sharing and progress across the retail sector. RLS builds on that role by convening discussions informed by industry experience, current research and the priorities of retail businesses.
Retail growth, projected market size, technology and operating-model changes.
Store locations, and opportunity at city and PIN-code level.
Omnichannel customer behaviour and social discovery.
Shelf productivity and inventory economics.
Differences in consumer markets and retail expansion.
Consumer preferences, aspiration and discretionary categories.
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RLS is a meeting point for leaders across retail formats — from department stores to digital-first brands, from malls to supply chain organisations, from luxury houses to QSR chains.Built around real-world insights and strategic discussions, the Summit focuses on the forces that are reshaping Indian retail:
Omnichannel & Phygital Retail Transformation
D2C Evolution and Changing Consumer Behaviour
Innovation in Supply Chain & Retail Operations
Partnership Models & Policy Frameworks Driving Sustainable Growth
The Summit empowers attendees with clarity, actionable takeaways, and a strong network to drive competitive advantage
A complete view of the India Retail ecosystem
Deep insights into retail supply chain optimisation
The forefront of omnichannel and phygital retail
A catalyst for growth
India’s leading retail recognitions
The Summit agenda is structured to deliver strategic alignment, informed perspective, and decision-ready insight for today’s retail leadership.
Leadership keynotes offering perspective on scale, transformation, and long-term retail strategy
Trend-led sessions examining new-age consumer behaviour and how it is reshaping buying journeys, expectations, and brand loyalty
Strategic discussions on omnichannel strategy, focusing on integration, execution trade-offs, and organisational alignment
Panels on operating resilience and sustainable growth, covering supply chains, cost structures, and long-term value creation
Case studies from leading Indian retailers, unpacking strategic choices, execution realities, and outcomes
Roundtables, workshops, and partnership meetings designed for candid peer exchange and collaboration
Each element is curated to help leaders return with sharper judgment, clearer priorities, and strategies they can act on immediately.
Learn from 350+ speakers who are shaping the future of retail, including CEOs, industry veterans, and rising stars.
Celebrate excellence and innovation in retail with the India Retail Champions Award and Retail Start-up Award.
Hands-on learning and quick, impactful insights to help you innovate and stay competitive..
Witness the future of retail with disruptive ideas from India’s most promising start-ups.
Connect with 5000+ delegates from over 10+ countries, including top government officials, media, and retail professionals.
The Retailers Association of India (RAI) works to strengthen, support, and represent the interests of Indian retailers across categories and regions. Through advocacy, capability building, research, and community development, RAI plays a central role in enabling retailers to operate with agility, confidence, and long-term vision. RLS is the organisation’s premier platform for advancing industry dialogue and enabling collective progress.
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For Partnership & Speaking Opportunities, Contact
Dr. Hitesh Bhatt, +91 9987343344, hitesh@rai.net.in
For More Details, Contact
Mugdha Patil, +91 9004590888, mugdha@rai.net.in
Call Us On:
09987343344Quick Mail Us:
info@rai.net.in