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RLS 2027
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Retail insights for 2027

Four in-depth guides on the decisions facing Indian retail leaders: where to grow, what to invest in, and what to learn from markets around the world.

6 sections

Retail Technology in 2027: Where Investment May Pay Off

Retail technology is most useful when it solves a business problem. From demand planning to product discovery, the question is how tools affect service, efficiency and financial performance.

In this guide

  • AI in planning and customer-facing workflows
  • Inventory visibility and accuracy
  • Connected stores, apps and delivery
  • Customer discovery, personalisation and privacy
  • Technology investment and measurable outcomes
  • Skills, governance and implementation barriers
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6 sections

Retail Growth Beyond the Metros

India's retail expansion story is increasingly local. The opportunity depends on understanding neighbourhood-level demand, shopper needs, category economics and the formats that suit each market.

In this guide

  • BCG-RAI growth indicators
  • Kearney's hyperlocal approach
  • Choosing store locations and formats
  • Regional assortment and value propositions
  • Managing costs, talent and supply chains
  • Questions leaders should ask before expanding
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5 sections

Global Retail Trends: What Matters for India

Global retail developments offer useful lessons, but market context matters. This series examines changes in technology, stores and consumer behaviour around the world and asks what they mean for retailers operating in India.

In this series

  • Retail technology adoption abroad
  • New approaches to store productivity
  • Digital commerce and fulfilment models
  • Loyalty and customer expectations
  • Which lessons transfer, and which do not
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Built on evidence

Each guide is grounded in published research and reviewed before it goes live.

  • Two or more primary sources in every guide
  • Original analysis or comment from RAI
  • A named editor or reviewer
  • A clear last-updated date